Monitoring is more about people than about data, and processes matter more than technology.
Our experiences from ten years of working for various projects show that a transparent and participatory Wikipedia approach can improve not only the monitoring process, but also link it to team-learning and knowledge management.
In this light, questions are: How can monitoring become a group effort? Do flat hierarchies influence the quality of monitoring data? And what kind of technology can support a de-centralized monitoring system and engage as many team members as possible to contribute and deal with monitoring data?
Do you want to discuss with us or share your thoughts about this approach? Use the comment function of this blog or join our session on the Wikipedia Approach to Monitoring at the MERL Tech Jozi in South Africa in August 2018.